Jia Ivey
I’m a design leader with experience building teams and products across banking, consumer tech, and enterprise software.
Today, I’m a Senior Design Director at Truist, leading a 30+ person design organization across four directors. Before that, I built an AI automation team at Bank of America from 0 to 20 people. Earlier in my career, I led design at Grubhub and Namely.
I enjoy taking on complex problems, building and nurturing strong teams, and creating digital experiences that are simple, useful, and good for the business.
Focus
- Accessibility — CPACC certified (WCAG / ADA)
- Funnel analytics & conversion
- Visual design & typography
- AI-assisted design workflows
- Scalable design systems
Education
- M.S. Communications Design, Pratt Institute, New York, NY
- B.A. Chinese Literature, National Taiwan University, Taipei, Taiwan
- Exchange student, Art History, Universiteit Leiden, Leiden, Netherlands
Charlotte, NC · open to remote